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Frequently Asked Questions

What types of licenses do you offer?

All our products come with a License, which is granted to a single user only. Please contact us directly if you are interested in a multi user license.

In which formats are your products available?

Our products are available as a digital download only. We don’t offer physical shipping of any products.

What types of payment methods do you offer?

All of your products can be purchased using a credit or debit card, as well as Paypal.

Where can I download my products from once purchased?

You can download your purchased products both from the downloadable link you will receive by email, as well as from the Downloads section when you log in into your Account.

What is your return policy?

We do not accept returns or provide refunds for any downloadable content.

What about free sound effects?

If you want to receive a pack of free sound effects you can subscribe to our Newsletter and we will send you a download email.

What to do if I am having any issues with my payment?

If you are having any issues with your payment or any other questions please contact us directly at: support@rtsonics.com